Privacy Policy

I am fully committed to ensuring your privacy is protected. 

Any contact information you provide when seeking therapy with me (including the contact form on this site) is never used for any marketing purposes nor provided to any third party to use for marketing purposes. It is solely used for arranging appointments, client’s registration, issuing invoices and/or follow up information regarding your therapy.

I am committed to ensuring that your information is stored securely. In order to prevent unauthorized access I have put in place suitable physical and electronic procedures to safeguard and secure the information you provide and the therapy notes I keep.

Please do not hesitate to raise any concerns you may have in regards to the privacy of your information.

 

Confidentiality and your personal details

By providing your contact details, client’s registration form, you are agreeing to SWLondonPsychotherapy/Alena Quartermaine holding confidential data about you. Client's data is never used for any marketing purposes and is only used for establishing contact, registration and therapeutic work.  Any email, mobile, phone, internet (Zoom, Skype, WhatsApp etc) that you may choose to communicate with me is subject to the limits of confidentiality from providers.

Your therapy sessions/notes and personal data are kept confidential unless I am obliged to disclose these by law or I have an ethical responsibility to do so. I will fully explain confidentiality exceptions to you in your initial session.

If you believe any information I hold about you is incorrect/ incomplete or have changed throughout the course of therapy with me, please inform me as soon as possible and I will promptly update these.

 

Website - Copyright

This website and its content is copyright of SWLondonPsychotherapy.co.uk ©. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only;
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

Website - Terms and Conditions

The information contained in this website is for general information purposes only. The information is provided by SWLondonPsychotherapy.co.uk and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of SWLondonPsychotherapy.co.uk. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, SWLondonPsychotherapy.co.uk takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Website - How we use cookies (functional)

Google Maps

This is a web mapping service.

Company which processes the data

Google Ireland Limited

Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose then the purposes listed below.

  • Displaying Maps

Technologies Used

  • Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

  • IP address
  • Location information

Legal Basis

This represents the legal basis which is required for all processing purposes by the GDPR. Common legal grounds are Art. 1 (6) (a) GDPR, if a user has given their consent and Art. 1 (6) (f), if the processing of personal data is essential for providing the services.

  • Art. 6 (1) (a) GDPR

Location of Processing

European Union

Retention period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The data will be deleted as soon as they are no longer needed for the processing purposes.

Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en

Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/

Click here to read the cookie policy of the data processor https://policies.google.com/technologies/cookies?hl=en